Strategic Client Growth Lead, Water Reuse

Brown and Caldwell; Phoenix (AZ); On-site; USD 144,000 - 236,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/long-term disability

Life insurance

401(k) retirement plan

Bonus eligibility

Tuition reimbursement

Pet insurance

Paid time off

Job summary

Brown and Caldwell is seeking a Senior Client Services Manager/Project Manager to drive growth in water reuse engineering across the Southwest market, including Arizona. You will lead strategic accounts, shape multi-year growth plans, and align resources to deliver profitable programs while managing risk and client satisfaction.

The role collaborates with technical leaders, project managers, and marketing to expand long-term client relationships, lead high-performing teams, and pursue complex

Qualifications

• Minimum 15 years in environmental engineering/consulting with business development experience.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business cases across service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CST talent through coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.
• Flexibility to adapt and execute additional assignments.

Skills

Strategic leadership

Account management

Growth strategy

Client relationships

Pursuit strategy

Risk & profitability

Proposal leadership

Market growth

Leadership presence

Cross-functional collaboration

Education

Bachelor's degree

Master's degree (preferred)

Professional Engineer registration (CA/AZ/NV)

Tools

AI-enabled tools

Job description

Brown and Caldwell is seeking a Senior Client Services Manager/Project Manager to drive growth in water reuse engineering across the Southwest market, including Arizona. You will lead strategic accounts, shape multi-year growth plans, and align resources to deliver profitable programs while managing risk and client satisfaction.

The role collaborates with technical leaders, project managers, and marketing to expand long-term client relationships, lead high-performing teams, and pursue complex