Senior Client Services Leader - Water Reuse Growth

Brown and Caldwell, Inc.; Los Angeles (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Employee assistance program

PTO & parental leave

Paid holidays

401(k) with employer match

Bonus eligibility

Tuition reimbursement

Pet insurance

Long-term care insurance

Job summary

Brown and Caldwell, Inc. invites a Senior Client Services Manager/Project Manager to shape growth in the water reuse market across the Southwest US (CA, AZ, NV).

You will lead strategic account growth, coordinate cross-disciplinary teams, and translate market insights into actionable strategies while nurturing long-term client relationships. You will collaborate with technical leaders, project managers, and marketing to win complex pursuits, balance risk and profitability, and mentor upcoming

Qualifications

• Minimum 15 years of experience in environmental engineering and consulting with marketing and business development responsibilities.
• Bachelor’s degree in engineering, science, business, sales, or equivalent experience is required.
• Master’s degree in environmental engineering or related field preferred.
• Professional Engineer registration in CA, AZ, or NV preferred.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business cases across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CSM talent through coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.

Skills

Strategic account leadership

Growth strategy

Pursuit strategy development

Executive relationship mgmt

Executive presentation

Negotiation

Leadership presence

Cross-functional collaboration

AI-enabled tools

Education

Bachelor's degree in engineering/science/business

Master’s degree preferred

Professional Engineer registration (CA/AZ/NV)

Job description

Brown and Caldwell, Inc. invites a Senior Client Services Manager/Project Manager to shape growth in the water reuse market across the Southwest US (CA, AZ, NV).

You will lead strategic account growth, coordinate cross-disciplinary teams, and translate market insights into actionable strategies while nurturing long-term client relationships. You will collaborate with technical leaders, project managers, and marketing to win complex pursuits, balance risk and profitability, and mentor upcoming