Strategic Client Growth Lead – Water Reuse

Brown and Caldwell; San Diego (CA); On-site; USD 144,000 - 236,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short and long-term disability

Life insurance

401(k) retirement savings with match

Performance-based bonus eligibility

Paid time off and parental leave

Paid holidays

Tuition reimbursement

Pet insurance

Long-term care insurance

Job summary

Brown and Caldwell seeks a Senior Client Services Manager/Project Manager to drive sales strategy for water reuse engineering and consulting in the Southwest US, including Southern California, Arizona, and Southern Nevada. You will lead strategic growth across service lines, shaping client vision and aligning enterprise resources to grow revenue.

You will expand long-term client relationships, oversee mature CSTs, and win complex pursuits while balancing growth, quality, risk, and profitability.

Qualifications

• Minimum 15 years of experience in environmental engineering and consulting with marketing and business development.
• Bachelor's degree in engineering, science, business, or related field is required.
• Master's degree and PE registration in CA/AZ/NV preferred.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business cases across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CSM talent through active coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Skills

Strategic account management

Growth strategy development

Executive relationship management

Sales leadership

Pursuit strategy

Portfolio management

Education

Bachelor's degree in engineering, science, business, sales, or equivalent experience

Master's degree in environmental engineering or related field

Professional Engineer registration in CA, AZ, or NV

Tools

CRM systems

Data analytics tools

AI-enabled tools

Job description

Brown and Caldwell seeks a Senior Client Services Manager/Project Manager to drive sales strategy for water reuse engineering and consulting in the Southwest US, including Southern California, Arizona, and Southern Nevada. You will lead strategic growth across service lines, shaping client vision and aligning enterprise resources to grow revenue.

You will expand long-term client relationships, oversee mature CSTs, and win complex pursuits while balancing growth, quality, risk, and profitability.