Strategic Client Growth Director - Water Reuse

Brown and Caldwell; Santa Monica (CA); On-site; USD 144,000 - 236,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Employee assistance program

Paid time off

Parental leave

Paid holidays

401(k) with employer match

Performance-based bonus eligibility

Employee referral bonuses

Tuition reimbursement

Pet insurance

Long-term care insurance

Job summary

Brown and Caldwell is seeking a Senior Client Services Manager/Project Manager to drive our Southwest US water reuse growth strategy. The role leads strategic accounts, shapes multi-year growth plans across service lines, and coordinates cross‑functional teams to deliver profitable programs.

You will expand client relationships, win complex pursuits, and balance risk, quality, and profitability while mentoring rising CST leaders.

Qualifications

• 15+ years of experience in environmental engineering and consulting with marketing and business development
• Proven track record in managing complex client portfolios and delivering growth
• Experience with water reuse projects preferred (water reuse market focus)
• Ability to translate client/market intelligence into actionable strategy and lead cross-functional teams

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients
• Shape client business cases across service lines and geographies
• Drive expansion into adjacent services and new markets
• Lead large, complex portfolios with revenue and risk exposure
• Balance growth, margin, retention, and service diversification
• Partner with executive leadership to calibrate performance
• Lead mature cross-disciplinary teams with enterprise visibility
• Develop next-generation talent through coaching and sponsorship
• Maintain executive-level relationships across the client organization
• Position BC as a strategic advisor beyond project delivery

Skills

Executive leadership

Strategic growth planning

Client relationship management

Sales leadership

Pursuit strategy development

Portfolio / risk management

Governance & decision-support

Cross-functional leadership

Communication & negotiation

Digital tools & data analytics

Industry knowledge in water reuse

Education

Bachelor's degree in engineering, science, business or equivalent

Master's degree in environmental engineering or related field

Professional Engineer (PE) license in CA/AZ/NV

Tools

None

Job description

Brown and Caldwell is seeking a Senior Client Services Manager/Project Manager to drive our Southwest US water reuse growth strategy. The role leads strategic accounts, shapes multi-year growth plans across service lines, and coordinates cross‑functional teams to deliver profitable programs.

You will expand client relationships, win complex pursuits, and balance risk, quality, and profitability while mentoring rising CST leaders.