Senior Client Growth Leader - Water & Infrastructure

Brown and Caldwell, Inc.; Walnut Creek (CA); On-site; USD 177,000 - 264,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid time off & holidays

Parental leave

Bonus eligibility

Tuition reimbursement

Pet insurance

Long-term care insurance

Job summary

Brown and Caldwell, Inc. seeks a Senior Client Service Manager to lead strategic client development for priority municipal clients in the West region. You will drive multi-year growth, align client and firm objectives, and manage executive relationships across service lines.

The role sits at the intersection of client strategy, delivery, and business development. With 20+ years in environmental engineering and consulting, you will guide teams, mentor staff, and partner with leadership to win

Qualifications

• Typically, a minimum of 20 years of experience in environmental engineering and consulting with marketing and business development responsibilities.
• Experience in managing strategic accounts, complex portfolios, and multi-year growth plans.
• Ability to translate market trends and funding dynamics into enterprise growth strategies.

Responsibilities

• Lead and develop strategic client growth for municipal clients and key sectors.
• Oversee multi-year client strategies with quarterly performance calibration.
• Align CST with BC objectives and client business goals.
• Build and coach CSTs, drive growth, and manage risk across regions.
• Maintain executive-level client relationships and ensure measurable outcomes.

Skills

Strategic client leadership

Executive stakeholder mgmt

Pursuit strategy leadership

C-suite relationships

Education

Bachelor’s degree in engineering, science, business, or related field

Job description

Brown and Caldwell, Inc. seeks a Senior Client Service Manager to lead strategic client development for priority municipal clients in the West region. You will drive multi-year growth, align client and firm objectives, and manage executive relationships across service lines.

The role sits at the intersection of client strategy, delivery, and business development. With 20+ years in environmental engineering and consulting, you will guide teams, mentor staff, and partner with leadership to win