Strategic Client Growth Director (Cruise & Maritime)

Unimed Maritime Solutions; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Unimed Maritime Solutions seeks a Client Relations Manager to strengthen relationships with US cruise and commercial clients and coordinate between Business Development and Account Management. The role focuses on post-sale relationship management, service delivery, retention, and growth across multiple internal teams.

Ideal candidates understand cross-functional operations and can translate commercial commitments into strong execution, with travel to client locations as needed.

Qualifications

• Experience managing complex B2B client relationships.
• Ability to coordinate across multiple internal functions.
• Strong commercial acumen and client-problem solving.

Responsibilities

• Manage day-to-day relationships with strategic cruise and commercial clients.
• Coordinate handoffs between Business Development and Account Management.
• Identify white-space opportunities and prepare strategic client presentations.
• Ensure service delivery aligns with commercial commitments and client expectations.
• Provide regular updates on client health, risks, and opportunities.

Skills

B2B relationships

Key account mgmt

Cross-functional

Strategic planning

Travel readiness

Job description

Unimed Maritime Solutions seeks a Client Relations Manager to strengthen relationships with US cruise and commercial clients and coordinate between Business Development and Account Management. The role focuses on post-sale relationship management, service delivery, retention, and growth across multiple internal teams.

Ideal candidates understand cross-functional operations and can translate commercial commitments into strong execution, with travel to client locations as needed.