Strategic Client Growth & Delivery Manager

DXC Technology; Ashburn (VA); Hybrid; USD 138,000 - 256,000; Full time

Job summary

DXC Technology is seeking experienced Client Success Managers to drive client satisfaction, account growth, and operational excellence across multiple industries. You will own both project and run delivery, manage renewals, forecast revenue, and collaborate across delivery, sales, and product teams to maximize value for each client.

The role emphasizes governance, proactive solutioning, and strong cross-functional leadership, with a compensation range and benefits for full-time hires.

Qualifications

• Proven experience building and maintaining trusted partnerships to grow accounts.
• Strong track record in delivering complex programs on time and within budget.
• Ability to translate client requirements into measurable ROI and business impact.
• Experience growing accounts through renewals and up/cross-sells.
• Excellent cross-functional coordination to align delivery, sales, marketing and product teams.
• Resilience, customer-first mindset, and proactive risk management.

Responsibilities

• Own all aspects of CES delivery on the account, including contract renewal, client satisfaction, profitability and resourcing.
• Collaborate with other offerings to deliver a full-stack experience and clear ownership across product deliverables.
• Drive on-account growth focusing on opportunities under $5M, with accurate forecasting and margin control.
• Lead account activities outside sales and CP responsibilities, reporting progress to the CSM Leader.
• Align resourcing with client needs and intervene to resolve gaps or constraints.
• Ensure cash collection and governance around change controls and post-project learning.

Skills

Client relationship management

Delivery leadership

Cross-functional collaboration

ROI realization

Account growth

Renewals & upsells

Job description

DXC Technology is seeking experienced Client Success Managers to drive client satisfaction, account growth, and operational excellence across multiple industries. You will own both project and run delivery, manage renewals, forecast revenue, and collaborate across delivery, sales, and product teams to maximize value for each client.

The role emphasizes governance, proactive solutioning, and strong cross-functional leadership, with a compensation range and benefits for full-time hires.