Hi-Tech Client Success Manager — CA Growth & Delivery

DXC Technology Inc.; Northern (KY); Hybrid; USD 96,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Paid time off

Employee wellness

Job summary

DXC Technology seeks a seasoned Client Success Manager to drive client satisfaction and account growth. The role focuses on managing all aspects of service delivery, renewal planning, profitability, and cross-functional coordination to ensure value realization and high client retention.

The position emphasizes ownership of CES delivery, collaboration with delivery and product teams, and proactive management of opportunities and risks to achieve strategic outcomes.

Qualifications

• Proven track record in managing client relationships and growth.
• Experience leading full lifecycle delivery and account governance.
• Strong understanding of ROI realization and value delivery.

Responsibilities

• Own CES delivery and contract renewal on the account.
• Collaborate with cross-functional teams to ensure aligned delivery.
• Drive pipeline, forecast revenue and contract margin.
• Provide escalation point and executive reporting to leadership.
• Govern resourcing, cash collection, and post-project learning.

Skills

Client Relationship Management

Delivery Leadership

Value Realization

Account Growth

Internal Collaboration

Resilience

Digital Agility

Job description

DXC Technology seeks a seasoned Client Success Manager to drive client satisfaction and account growth. The role focuses on managing all aspects of service delivery, renewal planning, profitability, and cross-functional coordination to ensure value realization and high client retention.

The position emphasizes ownership of CES delivery, collaboration with delivery and product teams, and proactive management of opportunities and risks to achieve strategic outcomes.