Transportation Client Success Manager: Drive Growth

DXC Technology Inc.

Dallas (TX)

On-site

USD 110,000 - 140,000

Full time

14 days+
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Job summary

DXC Technology Inc. seeks a Client Success Manager to drive satisfaction, growth, and operational excellence within Transportation engagements. You will liaison between the client and DXC delivery teams, ensuring successful service delivery, renewals, and measurable business value.

The role emphasizes collaboration with Client Partners, delivery leaders, project managers, and account teams to optimize performance and client outcomes, while contributing to revenue growth and account success.

Qualifications

  • Proven client success, account management or delivery experience.
  • Ability to drive renewals, revenue growth and client satisfaction.
  • Strong governance, budgeting and forecasting understanding.
  • Bachelor's degree or equivalent combination of education and experience.

Responsibilities

  • Own day-to-day CES delivery across assigned accounts, including client satisfaction, contract performance and profitability.
  • Coordinate with delivery, project management and account teams to meet timelines and budgets.
  • Identify opportunities for account growth, including renewals and change requests.
  • Build trusted client relationships and translate business objectives into DXC solutions.
  • Support governance activities, KPI tracking, risk management and escalation processes.

Skills

Client relationships
Delivery excellence
Business value
Account growth
Collaboration & influence
Customer-first mindset
Digital learning

Education

Bachelor's degree or equivalent

Job description

DXC Technology Inc. seeks a Client Success Manager to drive satisfaction, growth, and operational excellence within Transportation engagements. You will liaison between the client and DXC delivery teams, ensuring successful service delivery, renewals, and measurable business value.

The role emphasizes collaboration with Client Partners, delivery leaders, project managers, and account teams to optimize performance and client outcomes, while contributing to revenue growth and account success.

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