Strategic Client Engagement Manager

Infosys Limited; Tampa, Northern (FL, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Disability insurance

401(k) plan

Paid holidays plus Paid Time Off

Job summary

Infosys Limited in the United States seeks an Associate Engagement Manager for the Services vertical to manage client interfaces within the assigned account scope and, with senior partners, build an account plan for client management and growth.

The role focuses on relationship management, delivery assurance, and go-to-market solution leadership, with responsibilities spanning opportunity management, governance, and cross‑functional collaboration.

Qualifications

• Bachelor’s degree or foreign equivalent required; will also consider three years of progressive experience in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with CXO-level client contacts
• Hands‑on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply

Responsibilities

• Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
• Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis‑a‑vis the specific client.
• Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
• Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions.
• Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
• Craft an account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
• Make pricing decisions within the scope of the Master Services Agreement.
• Support pre‑sales proposals for new business development outside of account scope.
• Provide vital input for building future alliances with relevant product vendors.

Skills

Client relationship management

Business development

Proposal creation

Leadership

CXO-level engagement

Account management

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys Limited in the United States seeks an Associate Engagement Manager for the Services vertical to manage client interfaces within the assigned account scope and, with senior partners, build an account plan for client management and growth.

The role focuses on relationship management, delivery assurance, and go-to-market solution leadership, with responsibilities spanning opportunity management, governance, and cross‑functional collaboration.