Strategic Account Director: Growth, Margin & Client Leadership

dotdotdash; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

dotdotdash is seeking an Account Director to lead client engagements, steer account health, and partner with strategy, creative and delivery leadership to drive growth and profitability across programs. You will own budgets, retainers and scope, and ensure work stays on brand and on value for the client and agency.

You will oversee account teams, mentor staff, and drive new business opportunities while maintaining strong client relationships and a proactive approach to risk, timing and

Qualifications

• 8-10 years of agency account-management experience and leadership across accounts.
• Experience delivering integrated campaign work including digital, social, experiential and brand marketing.
• Proven track record of owning account health, growth, and profitability.
• Fluency with budgets, retainers, scope, and margin.
• Excellent client presentation and relationship-management skills.
• Experience partnering with strategy, creative, and delivery teams for integrated work.
• Comfort with resourcing tooling such as Productive and financial tracking.
• Experience in an experience, innovation, or integrated agency is a plus.

Responsibilities

• Own account health across a client account and be the senior partner for up-to-date information.
• Drive growth within accounts and shape new scopes of work.
• Manage account commercials, including budgets, retainers, scope, and profitability.
• Protect margin while keeping clients informed and aligned on scope changes.
• Partner with strategy and creative leadership to align work with client objectives.
• Guide resourcing, timelines, and prioritization with delivery leadership.
• Lead client conversations and present work and recommendations clearly.
• Review account forecasts and retainer burn with finance and flag risks early.
• Track performance against plans and satisfaction goals; deepen client partnerships.
• Mentor account team members and support new-business efforts.

Skills

Account leadership

Campaign management

Budgets & retainer management

Client presentation

Cross-functional collaboration

Delivery partnerships

Strategic thinking

Resourcing awareness

Profitability focus

Tools

Productive

Job description

dotdotdash is seeking an Account Director to lead client engagements, steer account health, and partner with strategy, creative and delivery leadership to drive growth and profitability across programs. You will own budgets, retainers and scope, and ensure work stays on brand and on value for the client and agency.

You will oversee account teams, mentor staff, and drive new business opportunities while maintaining strong client relationships and a proactive approach to risk, timing and