Strategic Claims & Payments Specialist

MEMIC; Portland (ME); On-site; USD 50,000 - 90,000; Full time

Job summary

MEMIC in Portland, ME is seeking a Claim Financial Support Specialist I to handle essential financial and clerical tasks, including vendor management and processing checks, collaborating with internal teams and external partners to support diverse functions.

You will oversee the CXPCHECK diary, stop payments, and pay-issue reconciliation, with a focus on accurate data entry and timely reissues. Proficiency in MS Office is required to succeed in this role.

Qualifications

• Minimum of three years of experience in customer service and/or finance.
• Proficiency with multiple computer applications, fast typing, and accuracy.
• Strong understanding of financial procedures with analytical and research skills.

Responsibilities

• Oversees the CXPCHECK diary and Stop Pays inbox and related workflows.
• Researches and reconciles payment issues related to stop payments and undeliverable checks.
• Inputs financial data into the claims system with focus on reissuing payments.
• Leads MEMIC’s annual W-9 collection project for compliance.
• Facilitates processing of internally printed checks per stakeholder instructions.
• Collaborates with internal and external partners to resolve moderate to high complexity inquiries, ensuring high service levels.
• Supports the Financial Specialist II and provides coverage for trained tasks.

Skills

Customer service

Finance

Analytical skills

MS Office

SharePoint

Attention to detail

Tools

Excel

Word

PowerPoint

SharePoint

Job description

MEMIC in Portland, ME is seeking a Claim Financial Support Specialist I to handle essential financial and clerical tasks, including vendor management and processing checks, collaborating with internal teams and external partners to support diverse functions.

You will oversee the CXPCHECK diary, stop payments, and pay-issue reconciliation, with a focus on accurate data entry and timely reissues. Proficiency in MS Office is required to succeed in this role.