Strategic Change Leader for Large-Scale Transformations

Navy Federal Credit Union; Pensacola (FL); On-site; USD 95,000 - 140,000; Full time

Job summary

Navy Federal Credit Union is seeking an experienced Change Management professional to lead and sustain change initiatives that align with our business objectives. You will plan, implement, and evaluate impacts, develop communication and training strategies, and engage stakeholders across levels.

You will drive readiness assessments, mentor staff, and deliver Prosci-based training to support adoption of new processes and structures on complex, enterprise-scale initiatives.

Qualifications

• 5+ years of experience in change management or related field.
• Complete knowledge and understanding of business area/specialization.
• Strategic communication.
• Executive stakeholder management.
• Change risk mitigation.
• Coaching and mentoring.
• Cross-functional collaboration.
• Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
• Strong leadership and influence skills.
• Experience managing change in large-scale initiatives.
• Advanced stakeholder influence techniques.
• Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.

Responsibilities

• Lead development of change strategies and plans.
• Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
• Conduct change readiness and adoption assessments.
• Mentor junior team members.
• Lead change retrospectives and lessons learned sessions.
• Collaborate with HR, Communications, and PMO teams.
• Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
• Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
• May perform other duties as assigned

Skills

Change management

Executive stakeholder mgmt

Strategic communication

Leadership & influence

Cross-functional collaboration

AI-enabled change tools

Coaching & mentoring

Risk mitigation

ADKAR/Kotter expertise

Change leadership

Education

Bachelor’s degree in Business/Communications/Org Development

Master’s degree or MBA (preferred)

Tools

Prosci framework

Job description

Navy Federal Credit Union is seeking an experienced Change Management professional to lead and sustain change initiatives that align with our business objectives. You will plan, implement, and evaluate impacts, develop communication and training strategies, and engage stakeholders across levels.

You will drive readiness assessments, mentor staff, and deliver Prosci-based training to support adoption of new processes and structures on complex, enterprise-scale initiatives.