Strategic Chain & Mass Account Manager

Sales First Distributing LLC; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

Sales First Distributing LLC in the United States is seeking an Account Manager to strengthen and grow relationships with multi-store retail chains and mass chain retailers. You will manage replenishment, allocations, and category growth across TCG and related product lines, working closely with corporate buyers and store teams to drive expansion.

Ideal candidates have 3–5 years in account management, are highly organized, tech-savvy, and comfortable with forecasting and reporting.

Qualifications

• 3–5 years of account management experience, preferably with multi-store retail, mass chain, or distribution-based partners.
• Knowledge of TCG, hobby, gaming, or adjacent consumer product categories is a plus.
• Strong communication, presentation, and relationship-building skills.
• Tech-savvy and comfortable with reporting platforms.
• Highly organized, detail-oriented, and capable of managing multiple chain and mass chain accounts simultaneously.

Responsibilities

• Maintain and deepen relationships with corporate buyers and store teams across assigned chain and mass chain accounts, ensuring consistent communication and support for ongoing product needs.
• Highly organize and manage multiple chain and mass chain accounts simultaneously, staying detail-oriented across a growing portfolio.
• Present new releases within existing TCG brands and guide accounts through release schedules and expectations.
• Introduce new product categories (e.g., accessories) to enhance overall assortment and drive incremental growth.
• Coordinate effectively with warehouse operations, understanding each chain and mass chain account's shipping requirements and routing guidelines.
• Monitor A/R for assigned accounts and partner with finance to resolve outstanding balances or invoice issues; use reporting tools to track sales and performance.

Skills

Account management

Communication

Presentation

Relationship building

Tech savvy

Detail-oriented

Tools

Reporting platforms

Job description

Sales First Distributing LLC in the United States is seeking an Account Manager to strengthen and grow relationships with multi-store retail chains and mass chain retailers. You will manage replenishment, allocations, and category growth across TCG and related product lines, working closely with corporate buyers and store teams to drive expansion.

Ideal candidates have 3–5 years in account management, are highly organized, tech-savvy, and comfortable with forecasting and reporting.