Strategic Business Process Analyst - Change & Optimization

Priority Dispatch Corp.; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Intelligence and Security Associates (ISA) seeks a seasoned Business Process Analyst to optimize organizational workflows, map processes, and lead change initiatives across teams. You will collect data, develop detailed plans, and train staff to adopt new systems while driving efficiency and cost reduction in a federally-focused environment.

The role emphasizes collaboration, documentation, and process automation opportunities, with a strong emphasis on meeting government standards and improving

Qualifications

• 8+ years of experience in business process analysis.
• Bachelor’s degree in business administration, management, engineering, or a related field.
• Lean Six Sigma Green Belt or higher certification.

Responsibilities

• Analyzes existing processes to pinpoint areas for improvement.
• Gathers and analyzes data to understand current processes and identify areas for improvement.
• Creates visual representations of processes to facilitate understanding and analysis.
• Proposes and implements solutions to streamline processes, reduce costs, and improve efficiency.
• Works with cross-functional teams to implement changes and ensure adoption.
• Identifies opportunities to automate tasks and processes.
• Keeps process documentation up-to-date.
• Provides training and support to employees on new processes and procedures.
• Communicates process changes to relevant stakeholders.

Skills

Analytical thinking

Problem-solving

Communication skills

Cross-functional collaboration

Documentation

Training and support

Education

Bachelor's degree in business administration, management, engineering, or related field

Tools

Process mapping tools

Data analysis tools

Data visualization tools

Job description

Intelligence and Security Associates (ISA) seeks a seasoned Business Process Analyst to optimize organizational workflows, map processes, and lead change initiatives across teams. You will collect data, develop detailed plans, and train staff to adopt new systems while driving efficiency and cost reduction in a federally-focused environment.

The role emphasizes collaboration, documentation, and process automation opportunities, with a strong emphasis on meeting government standards and improving