Strategic Business Process Analyst: Change & Efficiency

Lockheed Martin; Archbald (Lackawanna County); On-site; USD 65,000 - 121,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Flexible scheduling

401(k) match

Paid time off

Holidays

Parental leave

EAP

FSA

Life insurance

Short-term disability

Long-term disability

Job summary

Lockheed Martin in Archbald, PA is seeking a Business Process Analyst to serve as a key liaison between IT, end-users and stakeholders to drive process improvements and ensure seamless operations.

The role requires US citizenship and the ability to obtain a Secret clearance, experience with SAP/APRISO, change management, and translating business needs into technical requirements; it is a full-time position with comprehensive benefits.

Qualifications

• Experience supporting manufacturing and/or production, planning and control (PP&C).
• Experience troubleshooting SAP and APRISO issues.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and develop solutions to complex issues.
• Ability to obtain and maintain a Secret security clearance, which requires U.S. citizenship.

Responsibilities

• Serve as a liaison between ERP analysts/IT and end-users, ensuring effective communication and collaboration
• Oversee change management activities, prioritizing and presenting change requests to various systems change boards in collaboration with ERP analysts and production systems teams
• Translate business data needs into requirements, partnering with analytics teams to develop enterprise reporting solutions that drive business outcomes
• Understand transformation objectives and align future-state processes to achieve business outcomes, driving continuous improvement and innovation
• Provide first-line support for end-users, troubleshooting issues and resolving problems in a timely and efficient manner
• Develop and maintain in-depth knowledge of on-site business processes and production systems, serving as a subject matter expert (SME)
• Maintain IDOCs and perform RCCA (Root Cause Corrective Action) to ensure data integrity and process efficiency
• Test process changes to ensure seamless implementation and minimal disruption to operations

Skills

SAP/APRISO troubleshooting

Manufacturing support

Communication skills

Analytical thinking

Secret clearance

Job description

Lockheed Martin in Archbald, PA is seeking a Business Process Analyst to serve as a key liaison between IT, end-users and stakeholders to drive process improvements and ensure seamless operations.

The role requires US citizenship and the ability to obtain a Secret clearance, experience with SAP/APRISO, change management, and translating business needs into technical requirements; it is a full-time position with comprehensive benefits.