Business Analyst

Priority Dispatch Corp.; Arlington (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

Intelligence and Security Associates (ISA) in Virginia offers a Business Analyst role within federal defense programs. You will translate stakeholder needs into actionable requirements, model As-Is and To-Be processes, and collaborate with project managers, systems engineers, and developers to drive Agile delivery and system modernization.

The role emphasizes UAT, executive briefings, data visualizations with Power BI, and SOPs/training materials.

Qualifications

• 5+ years of direct experience in business analysis and requirements engineering.
• Experience mapping As-Is and To-Be processes and creating BPMN diagrams.
• Strong experience with Agile/Scrum lifecycles and tools (Jira, Azure DevOps, Confluence).
• Proficiency in data visualization and reporting tools (Power BI, Excel, Tableau).
• Ability to translate complex technical concepts for executive stakeholders.

Responsibilities

• Elicits, analyzes, and documents requirements from government stakeholders and SMEs.
• Maps current-state and future-state workflows with BPMN diagrams and flowcharts.
• Creates user stories, acceptance criteria, backlogs, and RTMs; supports backlog refinement.
• Leads UAT planning, test scripts, and defect tracking to ensure business needs are met.
• Develops dashboards and data summaries to communicate KPIs to leadership.

Skills

Business analysis

Process mapping

Requirements engineering

Agile/Scrum

Stakeholder interviewing

Education

Bachelor's degree in Business Administration, Information Technology, Systems Engineering, Computer Science, or a related field

Master’s degree preferred

Tools

Jira

Azure DevOps

Confluence

Microsoft Visio

Lucidchart

Power BI

Excel

Tableau

SQL

Job description

Company Overview:The Intelligence and Security Associates (ISA) is a Virginia-based SBA certified Service-Disabled Veteran-Owned Small Business. ISA is a proud V3-certified employer, with one in two ISA employees having served in the U.S. military. Additionally, ISA holds a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, and One Acquisition Solution for Integrated Services + (OASIS+) Total Small Business Pool Contract Vehicle.Originally founded as an education and training company, ISA continues a 20-plus-year tradition of providing value creation for our clients, delivering unique solutions tailored to their specific challenges across a broad range of national security issues and competencies.Our highly qualified subject matter professionals, data and technical experts, and our seasoned senior leaders specialize in national security and intelligence delivery services for the Department of War (DoW), the Intelligence Community (IC), and other federal and commercial entities. Our extensive Program of Work includes broad areas of Mission Engineering & Systems Integration, Strategic Advantage & Warfighter Support, and Operational Enablers to federal government and commercial entities across the defense and national security sectors.Job Description:The Business Analyst is a key operational and analytical role responsible for serving as a strategic bridge between business stakeholders, client leaders, and technical engineering teams. Operating within federal defense and national security environments, this professional elicits, analyzes, documents, and translates complex operational and mission requirements into actionable technical specifications, user stories, and process flow models. The Business Analyst helps optimize enterprise workflows, supports Agile project delivery, facilitates User Acceptance Testing (UAT), and drives system modernization initiatives to ensure client satisfaction and program success.Work Model:Our people-first culture prioritizes the benefits of flexibility and collaboration. Consistent with government and industry standards that support a more fulsome return to in-office culture, ISA supports our clients and provides a working environment that promotes professional development opportunities through peer engagement and face-to-face mentoring. The ability to meet across teams at the office and cross-pollinate information is critical to our success.Responsibilities:The Business Analyst provides end-to-end requirement management and business process optimization across ISA’s program portfolio. They are responsible for conducting stakeholder interviews, mapping \"As-Is\" and \"To-Be\" operational workflows, and creating detailed functional and non-functional requirements documentation. Working closely with Project Managers, Systems Engineers, and software developers, the Business Analyst facilitates Agile backlog refinement, leads solution validation and UAT, produces executive briefings and data visualizations, and supports change management efforts to ensure seamless technology adoption.Duties:Elicits, analyzes, and documents business, functional, and non-functional requirements from government stakeholders, subject matter experts (SMEs), and end-users.Develops business process models, flowcharts, data flow diagrams, and swimlane diagrams to illustrate current-state (\"As-Is\") and future-state (\"To-Be\") workflows.Authors user stories, acceptance criteria, use cases, product backlogs, and Requirements Traceability Matrices (RTM).Facilitates Agile software development ceremonies, including backlog grooming, user story refinement, and sprint planning in tools such as Jira or Azure DevOps.Conducts gap analyses, impact assessments, and trade studies to support system modernization and technology selection decisions.Translates complex technical capabilities and software architectures into clear, actionable narratives for executive stakeholders and non-technical clients.Designs and executes User Acceptance Testing (UAT) plans, test scripts, and defect tracking workflows to validate that solutions meet business requirements.Creates interactive dashboards, visual reports, and data summaries using tools such as Power BI, Excel, or Tableau to communicate performance metrics and KPIs.Develops standard operating procedures (SOPs), user training guides, system documentation, and facilitates end-user training sessions.Supports change management, stakeholder management, and continuous process improvement initiatives across client programs.Embodies and reinforces ISA’s culture and mission-focused delivery approach.Other Duties:Duties, responsibilities, and activities can change at any time based on position requirements. These changes will be communicated by your supervisor.Supervisor Responsibilities:None. This is an individual contributor role reporting to the Project Manager, Technical Director, or designated corporate lead.Clearance Required:As a condition of employment, candidates must be able to obtain and maintain a favorably adjudicated Public Trust determination or Tier-1 equivalent, consistent with requirements set forth in U.S. law, federal regulation, and executive order. Applicants must be able to submit documentation establishing U.S. Person status upon hiring. All ISA employees are required to uphold and maintain the trustworthiness and suitability requirements of the U.S. federal government.Experience Required:5+ years of direct experience in business analysis, process mapping, and requirements engineering, preferably supporting federal government or Department of Defense (DoD) programs.Strong experience eliciting and documenting functional/non-functional requirements, user stories, acceptance criteria, and process flow diagrams.Demonstrated experience working within Agile/Scrum software development lifecycles (SDLC) and utilizing tools such as Jira, Azure DevOps, or Confluence.Proven track record in conducting gap analyses, business impact assessments, and User Acceptance Testing (UAT).Proficiency with business process modeling notation (BPMN) and tools such as Microsoft Visio or Lucidchart.Hands-on experience with data analysis and reporting tools (e.g., Microsoft Power BI, Advanced Excel, Tableau, or SQL) is highly desirable.Exceptional analytical, problem-solving, written, and verbal communication skills, with a proven ability to interface with senior government leadership.Education:Bachelor’s degree in Business Administration, Information Technology, Systems Engineering, Computer Science, or a related field required (Master’s degree preferred).Certification:Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Agile/Scrum certifications (e.g., Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM)) are strongly preferred.