Strategic Business Banking Relationship Manager II

Citizens; Boca Raton (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Citizens is seeking a relationship professional to manage and deepen a commercial client portfolio in Business Banking, targeting $5–$50M in annual revenue. You will provide advisory-led discussions, coordinate with COIs and internal partners, and pursue loans, deposits and fee income in a fast-paced sales culture.

Applicants should have 4+ years in upper Business Banking, credit training, and strong communication skills, with a consultative approach and community involvement mindset.

Qualifications

• 4+ years in upper Business Banking/Lower Middle Market experience.
• Completion of Commercial Credit Training.
• Meaningful experience with moderately complex portfolios, customers, and transactions.
• Strong written and oral communication skills.
• Strong knowledge of sales force and various lending applications.
• Strong sense of customer service, satisfaction and retention.
• Adept at needs identification, problem solving and consultative sales.

Responsibilities

• Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue.
• Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value.
• Engage COI’s and internal partners across the bank to uncover and deepen new business opportunities.
• Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction.
• Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments.

Skills

Business Banking

Commercial Credit

Portfolio management

Communication skills

Salesforce

Education

Undergraduate degree in business or finance

Tools

Salesforce

Job description

Citizens is seeking a relationship professional to manage and deepen a commercial client portfolio in Business Banking, targeting $5–$50M in annual revenue. You will provide advisory-led discussions, coordinate with COIs and internal partners, and pursue loans, deposits and fee income in a fast-paced sales culture.

Applicants should have 4+ years in upper Business Banking, credit training, and strong communication skills, with a consultative approach and community involvement mindset.