Strategic Branch Operations Director

Arthur J. Gallagher & Co. (AJG); Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development

People-first culture

Global reach/local impact

Job summary

Gallagher Benefit Services in Dallas is seeking a senior operations leader to partner with the Area President and branch leadership, shaping strategy, budgets, and efficiency across locations. You will drive process improvements, oversee finance, HR, and admin functions, and guide cross-location collaboration to deliver client value and results for our clients and partners.

A bachelor’s degree and 7+ years of related experience are required; Master’s or MBA is a plus, with strong leadership and

Qualifications

• Bachelor's degree and 7 years related experience required.
• College degree, Master’s or MBA a plus.

Responsibilities

• Oversee branch financial results, budgeting, and expense monitoring.
• Lead operational improvements and ensure compliance with Gallagher Standards.
• Collaborate with Area President and Branch leadership on strategy and planning.
• Recruit, hire, mentor, and onboard Operations staff across locations.
• Coordinate mergers, pre/post-close integration, and partner onboarding.

Skills

Leadership

Strategic planning

Financial acumen

Change management

Communication

Staff management

Negotiation

Education

Bachelor's degree

Master’s degree or MBA

Job description

Gallagher Benefit Services in Dallas is seeking a senior operations leader to partner with the Area President and branch leadership, shaping strategy, budgets, and efficiency across locations. You will drive process improvements, oversee finance, HR, and admin functions, and guide cross-location collaboration to deliver client value and results for our clients and partners.

A bachelor’s degree and 7+ years of related experience are required; Master’s or MBA is a plus, with strong leadership and