Strategic Billing Analyst, Revenue Operations (Hybrid)

SPS Commerce, Inc.; Minneapolis (MN); Hybrid; USD 33,000 - 40,000; Full time

Job summary

SPS Commerce, Inc. is seeking a Billing Analyst to support the Order-to-Cash lifecycle, ensuring accurate billing through contract updates, credits, and usage processing. You will perform level 2 operational reviews, validate data across ERP and CRM, and support revenue reporting with a focus on SOX compliance.

The role requires 2+ years in billing or finance operations, strong Excel skills, and collaboration with Finance, Sales, and Customer Success. Hybrid work from Minneapolis, MN.

Qualifications

• Bachelor’s degree (Business, Accounting, or Finance) or equivalent experience.
• 2+ years in billing, order-to-cash, revenue operations, or finance operations.
• Strong analytical ability to identify discrepancies and assess downstream impact.
• Hands-on experience with ERP/CRM systems for validation and reconciliation.
• Proficiency with Excel (pivot tables, lookups) and cross-functional communication.
• Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows.

Responsibilities

• Process contract updates, credits, usage imports, invoice updates, and customer changes accurately.
• Perform cross-system data validation across ERP and CRM platforms.
• Conduct level 2 review of billing updates for contractual accuracy and policy compliance.
• Research and resolve billing exceptions; escalate complex issues as needed.
• Identify inefficiencies and propose improvements in processes and controls.
• Maintain billing documentation and support ad-hoc reporting.
• Partner with Billing Support, Customer Success, Sales, and Finance to resolve inquiries.

Skills

Data validation

Excel (pivot tables)

ERP/CRM familiarity

Cross-functional collaboration

SOX/compliance awareness

Education

Bachelor’s degree in Business/Accounting/Finance

Tools

ERP systems

CRM systems

Job description

SPS Commerce, Inc. is seeking a Billing Analyst to support the Order-to-Cash lifecycle, ensuring accurate billing through contract updates, credits, and usage processing. You will perform level 2 operational reviews, validate data across ERP and CRM, and support revenue reporting with a focus on SOX compliance.

The role requires 2+ years in billing or finance operations, strong Excel skills, and collaboration with Finance, Sales, and Customer Success. Hybrid work from Minneapolis, MN.