Strategic Benefits Administrator

Baker Tilly US; Clarks Summit (Lackawanna County); On-site; USD 67,000 - 110,710; Full time

Job summary

Baker Tilly is seeking a Benefits Specialist to provide administrative and client service support on benefits administration initiatives, including enrollment, terminations, and inquiries for assigned clients. You will interface with clients, insurers and third parties, and manage deliverables on schedule while maintaining familiarity with eligibility rules.

A bachelor’s degree and 5+ years in related fields are required.

Qualifications

• Bachelor’s degree is required.
• 5+ years experience in Benefits Administration/Insurance/Customer Service/HR fields.
• Proficiency with MS Office (Excel, Outlook, Word).
• Excellent customer service and communication skills.

Responsibilities

• Directly supporting weekly employee benefits enrollment, termination and change processing for assigned clients.
• Handling escalated employee and HR benefits inquiries via phone and email.
• Providing annual open enrollment support and on-site representation at client meetings/benefit fairs.
• Interfacing with clients, insurers and third parties to resolve benefit issues.
• Managing completion of scheduled client deliverables timely and accurately.
• Maintaining knowledge of benefits eligibility rules for assigned clients.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

Bachelor's degree

Tools

MS Office (Excel)

MS Office (Outlook)

MS Office (Word)

Job description

Baker Tilly is seeking a Benefits Specialist to provide administrative and client service support on benefits administration initiatives, including enrollment, terminations, and inquiries for assigned clients. You will interface with clients, insurers and third parties, and manage deliverables on schedule while maintaining familiarity with eligibility rules.

A bachelor’s degree and 5+ years in related fields are required.