Strategic Benefits Account Manager - Renewal & Growth

Leavitt Group; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health plan and 401(k) with company: N

Paid time off

Job summary

One Source Advisors, a Leavitt Group affiliate, seeks an Employee Benefits Account Manager to serve as the primary contact for assigned benefits clients and deliver strategic guidance. This role requires managing client relationships, resolving service issues, coordinating renewals, overseeing benefits administration, and identifying opportunities to enhance client benefit programs.

The ideal candidate is knowledgeable in employee benefits, highly organized, client-focused, and committed to

Qualifications

• Experience managing employee benefits accounts in an agency, brokerage, consulting, or carrier environment.
• Strong knowledge of group medical, dental, vision, life, disability, and voluntary benefits products.
• Understanding of benefits administration, renewals, eligibility, billing, and claims processes.
• Excellent interpersonal, communication, and client relationship management skills.
• Strong organizational skills with attention to detail and multitasking ability.

Responsibilities

• Serve as the primary contact for assigned employee benefits clients.
• Manage and resolve claims, billing, enrollment, eligibility, and membership issues.
• Provide timely, accurate, and professional responses to client inquiries.
• Maintain documentation and ensure follow-up on all client matters.
• Build long-term client relationships through exceptional service and responsiveness.
• Lead annual renewal process and negotiate with carriers.
• Educate clients on benefit plans and carrier processes.
• Coordinate ongoing service activities and conduct needs assessments.
• Identify opportunities to expand client relationships with ancillary offerings.
• Establish and maintain strong relationships with insurers and vendor partners.

Skills

Benefits Expertise

Client Relations

Account Management

Communication

Organization

Problem Solving

Job description

One Source Advisors, a Leavitt Group affiliate, seeks an Employee Benefits Account Manager to serve as the primary contact for assigned benefits clients and deliver strategic guidance. This role requires managing client relationships, resolving service issues, coordinating renewals, overseeing benefits administration, and identifying opportunities to enhance client benefit programs.

The ideal candidate is knowledgeable in employee benefits, highly organized, client-focused, and committed to