Remote Benefits Account Manager — Renewal Strategy

Business Benefits Group (BBG); Fairfax (VA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Business Benefits Group (BBG) seeks a Benefits Account Manager to ensure client satisfaction and retention. You will oversee pre-renewal workflows, carrier renewal strategies, and open enrollment, while fostering strong client relationships. The role offers expert guidance on insurance plans and employee benefits.

The candidate will manage renewals, prepare documents, and coordinate with carriers. Strong communication, organization, and benefits knowledge are essential to success in this hybrid

Qualifications

• 2+ years of experience in a customer support or account management position within the Employee Benefits Insurance industry.
• Virginia Life and Health Insurance License is required.
• 5+ years of experience at BBG or in the insurance industry is preferred for more senior roles.

Responsibilities

• Build and nurture client relationships, understanding their goals for benefit plans.
• Discuss advantages and disadvantages of various insurance plans to assist clients.
• Assist clients through annual benefits renewal, including pre-renewal workflows and open enrollment.
• Develop and execute renewal strategies aligned with client needs.
• Create renewal analyses and prepare renewal documents for meetings.

Skills

Benefits knowledge

Client relationships

Communication

CRM proficiency

Project management

Open enrollment

Education

Virginia Life and Health Insurance License

High School Diploma

Associate or Bachelor’s Degree in Business Administration

Job description

Business Benefits Group (BBG) seeks a Benefits Account Manager to ensure client satisfaction and retention. You will oversee pre-renewal workflows, carrier renewal strategies, and open enrollment, while fostering strong client relationships. The role offers expert guidance on insurance plans and employee benefits.

The candidate will manage renewals, prepare documents, and coordinate with carriers. Strong communication, organization, and benefits knowledge are essential to success in this hybrid