Strategic Benefits Account Manager

Houchens Insurance Group / Curneal Hignite Insurance; Owensboro (KY); On-site; USD 52,000 - 66,000; Full time

Job summary

Houchens Insurance Group / Curneal Hignite Insurance is seeking a benefits administrator to provide day-to-day service and administration for employee benefit accounts. You will liaise with clients, carriers, and internal teams to deliver accurate account management and timely follow-through.

The role emphasizes client/policy services, including policy reviews, data entry, and open enrollment support, with collaboration across Marketing, Technology, and Compliance as needed to meet service goals.

Qualifications

• At least three years related insurance experience and/or training, preferably handling multi-line, group health accounts.
• Combine service excellence with accurate policy administration and timely communication.

Responsibilities

• Provide day-to-day service and administration support for employee benefit accounts.
• Manage client communications by phone and email and attend meetings.
• Review policies and enter information in a database system.
• Assist with open enrollment meetings and implementation.
• Coordinate with carriers to resolve claims, billing, and administration issues.
• Collaborate with internal teams to coordinate service needs and ensure follow-through.
• Support enrollment setup and client enrollment processes with the Benefits Advisor and Team Lead.

Skills

Client relations

Policy administration

Communication

Data entry

Education

State insurance license or eligibility

Job description

Houchens Insurance Group / Curneal Hignite Insurance is seeking a benefits administrator to provide day-to-day service and administration for employee benefit accounts. You will liaise with clients, carriers, and internal teams to deliver accurate account management and timely follow-through.

The role emphasizes client/policy services, including policy reviews, data entry, and open enrollment support, with collaboration across Marketing, Technology, and Compliance as needed to meet service goals.