Benefits Account Manager - Client Services & Enrollment

Houchens Insurance Group; Owensboro (KY); On-site; USD 48,000 - 64,000; Full time

Job summary

Houchens Insurance Group seeks a detail-oriented professional to provide day-to-day service and administration support for employee benefit accounts, under the guidance of the Team Lead. You will work closely with clients, carriers, and internal teams to ensure accurate and timely account management across multiple accounts.

You will serve as a liaison among clients, carriers, vendors, and internal departments to coordinate service needs and ensure follow-through, contributing to client

Qualifications

• At least three years related insurance experience and/or training, preferably handling multi-line, group health accounts.
• Must hold an applicable state insurance license or have the ability to obtain one within 90 days of employment.

Responsibilities

• Provides day-to-day service and administration support for employee benefit accounts, under guidance of Team Lead.
• Works with clients, carriers, and internal teams to deliver accurate, timely account management services.
• Serves as a liaison between clients, carriers, vendors, and internal departments to coordinate service needs and follow-through.
• Maintains direct communication with clients, reviews policies, and assists in enrollment meetings and implementation.
• Supports enrollment setup, troubleshooting, and client enrollment support with other teams.

Job description

Houchens Insurance Group seeks a detail-oriented professional to provide day-to-day service and administration support for employee benefit accounts, under the guidance of the Team Lead. You will work closely with clients, carriers, and internal teams to ensure accurate and timely account management across multiple accounts.

You will serve as a liaison among clients, carriers, vendors, and internal departments to coordinate service needs and ensure follow-through, contributing to client