Strategic Banking Relationship Manager

East West Bank; Alhambra (CA); On-site; USD 71,000 - 140,000; Full time

Job summary

East West Bank is seeking a seasoned Relationship Manager to expand and deepen client relationships across our commercial banking portfolio. The role emphasizes growth through strategic cross-sales of C&I, CRE, mortgages, SBA, and treasury services while collaborating with branch and regional leadership.

You will educate clients on digital banking options and help them navigate banking needs across U.S. and Greater China into international opportunities.

Qualifications

• Bachelor’s degree preferred.
• 5+ years in commercial lending and/or private banking with proven sales track record.
• Strong understanding of C&I loans, SBA loans and/or industry-focused lending.
• In-depth knowledge of banks, credit and deposit products; experience in international activities between U.S. and Greater China preferred.
• Strong analytical, marketing/sales, consulting and negotiating skills.
• Strong written and verbal communication.
• High energy, results-oriented, and work well in a team environment.
• Strong desire and capability to influence, educate and connect team, partners and customers to technology.

Responsibilities

• Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, and international and other commercial and consumer products offered through East West Bank.
• Collaborate with Regional Manager and/or Branch Manager to develop and implement customer-centric strategic marketing plans and generate new business through prospecting, outside calling, networking, and referrals.
• Maintain and apply a thorough understanding of the bank’s credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete commercial and consumer loan packages.
• Actively participate in local and regional business functions; coordinate and organize targeted campaigns and events.
• Provide management with input regarding current policies and practices of competition, when appropriate.
• Educate customers on how to use our digital platforms to bank and invest when, where and how they want.
• May perform other duties as assigned.

Skills

Analytical skills

Sales skills

Negotiation

Communication

Education

Bachelor's degree

Job description

East West Bank is seeking a seasoned Relationship Manager to expand and deepen client relationships across our commercial banking portfolio. The role emphasizes growth through strategic cross-sales of C&I, CRE, mortgages, SBA, and treasury services while collaborating with branch and regional leadership.

You will educate clients on digital banking options and help them navigate banking needs across U.S. and Greater China into international opportunities.