Strategic Banking Advisor & Relationship Builder

Hancock Whitney; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a Banking Center professional to grow client relationships and drive sales of financial products. You will educate customers on digital banking and handle routine transactions, while supporting a secure, compliant service environment.

You will collaborate with partners across mortgages, investments, and business banking, building a strong local client base and an active sales pipeline in a high-service community bank setting.

Qualifications

• Minimum high school diploma or GED; bachelor’s degree preferred.
• At least 1 year in sales, client service, or retail.
• NMLS registration under SAFE Act required.
• Ability to build and expand client relationships.
• Proficiency with multiple banking systems and digital tools.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach and consultative conversations.
• Serve as trusted advisor, matching financial products to client goals.
• Educate clients on self-service and digital banking solutions for 24/7 access.
• Process routine financial center transactions (deposits, withdrawals, loan payments).
• Manage lobby activity and ensure a positive client experience.
• Refer clients to internal partners for specialized needs (mortgage, business banking, investments).
• Develop and maintain a strong sales pipeline to achieve goals and branch growth.
• Uphold risk management, compliance, and security standards.
• Participate in community outreach and business development activities to expand the client base.
• Maintain awareness of surroundings and potential risk indicators.

Skills

Client relationships

Sales experience

Digital banking

Cross-selling

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Banking systems

Banking software

Job description

Hancock Whitney in New Orleans seeks a Banking Center professional to grow client relationships and drive sales of financial products. You will educate customers on digital banking and handle routine transactions, while supporting a secure, compliant service environment.

You will collaborate with partners across mortgages, investments, and business banking, building a strong local client base and an active sales pipeline in a high-service community bank setting.