Financial Center Client Advisor & Digital Solutions

Hancock Whitney; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a client-focused banking professional to drive sales and deliver exceptional service in a busy branch. You will build relationships, educate clients on digital tools, and match products to client goals while maintaining compliance and risk controls.

Ideal candidates have at least 1 year in sales or service, a high school diploma, and the ability to work flexible hours including weekends. Join a team recognized for growth and community presence.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 1+ year of sales, client service, or retail experience required.
• Demonstrated ability to build and expand client relationships.
• Proficiency navigating multiple banking systems and digital tools.
• NMLS registration under the SAFE Act of 2008 required (if applicable).

Responsibilities

• Build, manage, and retain client relationships through proactive outreach.
• Advise clients on financial products and services to meet goals.
• Educate clients on self-service and digital banking solutions.
• Process routine financial center transactions with accuracy.
• Maintain a safe and compliant banking environment.

Skills

Client relationship management

Sales & service

Financial product knowledge

Digital banking tools

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Banking systems

Digital banking platforms

Job description

Hancock Whitney in New Orleans seeks a client-focused banking professional to drive sales and deliver exceptional service in a busy branch. You will build relationships, educate clients on digital tools, and match products to client goals while maintaining compliance and risk controls.

Ideal candidates have at least 1 year in sales or service, a high school diploma, and the ability to work flexible hours including weekends. Join a team recognized for growth and community presence.