Strategic Banking Account Director — Multi‑Location

SPS; New York (NY); On-site; USD 155,000 - 165,000; Full time

Benefits offered by this job

Career growth

Learning & development

Bonuses for referrals

Medical, Dental, Vision benefits

Job summary

SPS is seeking an Account Director based on site in New York City to lead a major banking/financial services account across multiple locations. You will manage client relationships, drive strategic initiatives, and ensure service delivery, financial performance, and client satisfaction. Travel up to 50% to support locations.

You will partner with SPS sales and internal teams, oversee operations, and report to senior leadership, shaping the client’s strategic outcomes and growth opportunities.

Qualifications

• Bachelor’s degree or higher preferred.
• 8–10+ years in high-level client relationship management and operational leadership.
• Experience overseeing multi-site organizations (100+ employees) across locations.
• Experience in banking/financial services or regulated environments is preferred.
• Program/Project Management experience is a plus.
• Proven ability to interact with C-level executives and stakeholders.
• Strong understanding of P&L management, budgeting, and financial performance.

Responsibilities

• Oversee operational and financial health of a multi-location banking/account.
• Establish accountability across leaders and locations.
• Serve as primary liaison between SPS and the client’s stakeholders.
• Develop executive-level client relationships and serve as trusted partner.
• Standardize policies, reporting, and performance benchmarks across locations.
• Coordinate with Sales and internal teams to drive account growth and opportunities.
• Interface with SPS leadership on key decisions and risk management.
• Lead reviews, manage staff issues, and support succession planning.
• Travel to client sites up to 50% to provide oversight.

Skills

Client relationship management

Executive-level communication

P&L management

Leadership

Strategic thinking

Cross-functional leadership

Education

Bachelor’s degree or higher preferred

Job description

SPS is seeking an Account Director based on site in New York City to lead a major banking/financial services account across multiple locations. You will manage client relationships, drive strategic initiatives, and ensure service delivery, financial performance, and client satisfaction. Travel up to 50% to support locations.

You will partner with SPS sales and internal teams, oversee operations, and report to senior leadership, shaping the client’s strategic outcomes and growth opportunities.