Strategic B2B Account Manager - Industrial Growth

aksteel; Detroit (MI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Top pay with variable compensation

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Inc. in Novi, MI is seeking an Account Manager Corporate Business Development to serve as the primary contact for key clients, build lasting relationships, and identify products that meet customer needs.

You will coordinate with internal teams, collect sales leads, analyze client data and industry trends, and pursue new strategic customers to align with the company’s goals. The role offers top pay, a strong benefits package, and clear career progression.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills with excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer/customer behaviors and industry trends
• Support existing book of business while furthering growth with southern divisions located in Alabama, Tennessee, Kentucky

Responsibilities

• Identifying and developing new key customers as well as developing opportunities with select current customer base.
• Target immediate takeover opportunities to backfill existing Hot and Cold stamp open capacity.
• Develop key opportunities in support of CCTS business plan
• Communicating with clients to understand their needs and explain CCTS product value.
• Building and maintaining relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Keeping accurate records pertaining to opportunities and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes while maintaining customer relationships.
• Identifying industry trends and opportunities that provide growth for CCTS.
• Acting as a client advocate with a focus on improving the buyer experience.

Skills

Communication

Data analysis

Problem-solving

Rapport building

Industry trends

B2B sales

Job description

Cleveland-Cliffs Inc. in Novi, MI is seeking an Account Manager Corporate Business Development to serve as the primary contact for key clients, build lasting relationships, and identify products that meet customer needs.

You will coordinate with internal teams, collect sales leads, analyze client data and industry trends, and pursue new strategic customers to align with the company’s goals. The role offers top pay, a strong benefits package, and clear career progression.