Strategic Key Accounts Manager - Corporate Growth

aksteel; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Cleveland-Cliffs Tooling and Stamping in Cleveland, TN is seeking a Program Manager Corporate Business Development to act as the primary contact for clients, build lasting relationships, and identify opportunities that fit customer needs.

The role involves coordinating with internal teams, analyzing client data, and tracking opportunities while expanding the customer base across southern divisions in Alabama, Tennessee and Kentucky. Excellent compensation and benefits are offered.

Qualifications

• Strong verbal and written communication skills.
• Ability to collect, track, and analyze large data sets.
• Adaptability and strong problem‑solving with active listening.
• Ability to build rapport and collaborate with others inside/outside the company.
• Understanding of consumer/customer behaviors and industry trends.
• Support existing book of business while expanding southern divisions (AL, TN, KY).

Responsibilities

• Identify and develop new key customers and opportunities with the current client base.
• Target immediate takeover opportunities to backfill existing stamp capacity.
• Develop opportunities in support of the business plan.
• Communicate with clients to understand needs and explain product value.
• Build and maintain client relationships based on trust and respect.
• Coordinate with internal departments to fulfill client needs.
• Keep records of opportunities and account notes.
• Maintain knowledge of products and services.
• Resolve complaints and improve processes while preserving relationships.
• Identify industry trends and growth opportunities for the company.
• Act as a client advocate to improve the buyer experience.

Skills

Communication

Data analysis

Problem solving

Relationship building

Client communication

Job description

Cleveland-Cliffs Tooling and Stamping in Cleveland, TN is seeking a Program Manager Corporate Business Development to act as the primary contact for clients, build lasting relationships, and identify opportunities that fit customer needs.

The role involves coordinating with internal teams, analyzing client data, and tracking opportunities while expanding the customer base across southern divisions in Alabama, Tennessee and Kentucky. Excellent compensation and benefits are offered.