Strategic Account Manager – Industrial B2B Growth

AK Steel Corporation; Cleveland (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Top pay with variable compensation

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Tooling and Stamping in Cleveland, Tennessee is seeking a Program Manager Corporate Business Development to serve as the primary contact for clients. You will build long-lasting relationships, identify opportunities, and advocate for client needs while supporting internal teams with data and insights.

The ideal candidate has 5–7+ years in B2B account management or sales in automotive/industrial manufacturing, along with technical acumen in stamping and tooling.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills with excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer/customer behaviors and industry trends

Responsibilities

• Identifying and developing new key customers as well as developing opportunities with select current customer base.
• Target immediate takeover opportunities to backfill existing Hot and Cold stamp open capacity.
• Develop key opportunities in support of CCTS business plan
• Communicating with clients to understand their needs and explain CCTS product value.
• Building and maintaining relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Keeping accurate records pertaining to opportunities and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes while maintaining customer relationships.
• Identifying industry trends and opportunities that provide growth for CCTS.
• Acting as a client advocate with a focus on improving the buyer experience.

Skills

Verbal and written communication

Data collection/analysis

Problem-solving

Client relationship building

Industry trend awareness

Job description

Cleveland-Cliffs Tooling and Stamping in Cleveland, Tennessee is seeking a Program Manager Corporate Business Development to serve as the primary contact for clients. You will build long-lasting relationships, identify opportunities, and advocate for client needs while supporting internal teams with data and insights.

The ideal candidate has 5–7+ years in B2B account management or sales in automotive/industrial manufacturing, along with technical acumen in stamping and tooling.