Strategic Automation Account Manager

E Tech Group; Prosper (TX); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

401k + match + prompt enrollment. E T鯖

Medical, Dental, and Vision benefits

Generous paid time off

Training and continuing education

Job summary

E Tech Group in the United States seeks an Account Manager to own and grow assigned client relationships across automation, controls, and integration services.

The role focuses on long-term account growth, customer satisfaction, and coordination between clients and internal engineering, project, and service teams, translating client needs into actionable scopes and identifying opportunities to expand services.

Qualifications

• 3+ years in account management, sales, or business development within a systems integrator, automation firm, or related technical services environment.
• Experience managing complex, project-based client relationships.
• Strong communication and relationship-building skills.
• Ability to discuss technical concepts with engineers and non-technical stakeholders.
• Proven ability to manage multiple accounts and priorities.
• DNA of collaboration and teamwork.

Responsibilities

• Own and manage assigned client accounts, serving as the primary point of contact.
• Build trusted, long-term relationships with client stakeholders at multiple levels.
• Maintain regular communication to understand client goals, challenges, and upcoming initiatives.
• Identify opportunities for expanded services, upgrades, and new projects within existing accounts.
• Collaborate with engineering and project teams to develop solutions that align with client needs.
• Support proposal development, pricing coordination, and contract negotiations.
• Meet or exceed assigned revenue and margin targets for managed accounts.
• Act as the bridge between clients and internal teams, ensuring clear communication and expectation alignment.
• Participate in project kickoff meetings and key milestone reviews as needed.
• Ensure scope clarity and assist with change management discussions.
• Advocate for the customer while balancing project execution realities.
• Maintain a working understanding of automation platforms, control systems, OT networks, and integration services.
• Stay informed on industry trends, standards, and emerging technologies relevant to client markets.
• Partner with technical teams to ensure proposed solutions are practical, scalable, and compliant.
• Monitor account health and proactively address issues or concerns.
• Contribute to continuous improvement through client feedback and lessons learned.
• Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.

Skills

Account management

Client relationships

Communication

Discuss technical concepts

Multitasking

Teamwork

Job description

E Tech Group in the United States seeks an Account Manager to own and grow assigned client relationships across automation, controls, and integration services.

The role focuses on long-term account growth, customer satisfaction, and coordination between clients and internal engineering, project, and service teams, translating client needs into actionable scopes and identifying opportunities to expand services.