Strategic Account Manager - Automation & Controls

E Tech Group; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision benefits

Generous paid time off (PTO)

Learning and growth opportunities

Job summary

E Tech Group is seeking an Account Manager to serve as the primary relationship owner for assigned clients. You will act as a trusted advisor across automation, controls, and integration services, focusing on long-term growth, customer satisfaction, and cross-team coordination.

The role requires translating client needs into actionable scopes and identifying opportunities to expand services, upgrades, and new projects within existing accounts.

Qualifications

• 3+ years in account management, sales, or business development within a systems integrator or automation services environment.
• Experience managing complex, project-based client relationships.
• Strong communication and relationship-building skills.
• Ability to discuss technical concepts with engineers and non-technical stakeholders.

Responsibilities

• Own and manage assigned client accounts as the primary contact.
• Build trusted, long-term relationships with client stakeholders at multiple levels.
• Maintain regular communication to understand client goals and initiatives.
• Identify opportunities for expanded services and new projects within existing accounts.
• Collaborate with engineering and project teams to develop practical, scalable solutions.
• Support proposal development, pricing coordination, and contract negotiations.
• Meet or exceed revenue and margin targets for managed accounts.
• Act as the bridge between clients and internal teams for clear communication.

Skills

Account management

Sales

Client relationship

Technical communication

Tools

CRM systems

MS Office

Job description

E Tech Group is seeking an Account Manager to serve as the primary relationship owner for assigned clients. You will act as a trusted advisor across automation, controls, and integration services, focusing on long-term growth, customer satisfaction, and cross-team coordination.

The role requires translating client needs into actionable scopes and identifying opportunities to expand services, upgrades, and new projects within existing accounts.