Strategic AR & Collections Specialist

MTM LLC; Richmond (VA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

Paid time off

Career development and advancement

Hands-on training and mentoring

Monthly performance incentives

Annual profit sharing

Job summary

MTM LLC in Richmond, VA is seeking an Accounts Receivable Specialist to manage collections for a diverse customer base. You’ll actively communicate with customers, resolve billing issues, and drive timely payments while building strong relationships. In addition to competitive hourly pay, the role offers growth opportunities and a comprehensive benefits package.

Work location is in person. Ideal candidates have 1–3 years in AR/collections or customer service, with strong attention to detail and

Qualifications

• 1–3 years of experience in Accounts Receivable, collections, or customer service.
• Strong attention to detail—you catch errors before they become problems.
• Confident communicator, especially when discussing past-due balances.
• Highly organized with the ability to manage multiple priorities.

Responsibilities

• Proactively manage collections for assigned accounts
• Contact customers daily via phone and email to collect outstanding balances
• Invoice customers accurately and in a timely manner
• Research, apply, and reconcile payments to the correct account and job
• Monitor aging reports and prioritize collection efforts
• Resolve billing discrepancies, short payments, and disputes
• Prepare liens and support legal collection processes when necessary
• Process daily deposits (including check scanning)
• Manage and process credit card payments across multiple channels
• Maintain financing documentation (including GreenSky) and process related payments
• Keep accurate records across systems, spreadsheets, and files

Skills

Accounts Receivable

Collections

Customer Service

Job description

MTM LLC in Richmond, VA is seeking an Accounts Receivable Specialist to manage collections for a diverse customer base. You’ll actively communicate with customers, resolve billing issues, and drive timely payments while building strong relationships. In addition to competitive hourly pay, the role offers growth opportunities and a comprehensive benefits package.

Work location is in person. Ideal candidates have 1–3 years in AR/collections or customer service, with strong attention to detail and