Strategic AR Collections Specialist

Methode Electronics Inc.; Southfield (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) match

Education assistance

Job summary

Methode Electronics is seeking an AR Collections Specialist to manage a portfolio of customer accounts, drive timely payments, and resolve billing issues. The role emphasizes building strong relationships remotely and via phone while coordinating with Sales, IT, and Finance to reduce delinquency.

Qualifications include 5+ years in collections, MS Office proficiency, and experience with A/P portals. The position supports cash application and requires accuracy in a fast-paced, compliant

Qualifications

• 5+ years of collection experience required in B2B, automotive, manufacturing, etc.
• Microsoft Office proficiency – Excel (VLOOKUP and Pivot Tables), Word, and Outlook.
• Strong customer focus with emphasis on relationship building remotely (MS Teams) and via telephone.
• Experience working through customer A/P portals to post/upload invoices, research status, retrieve documents, and resolve disputes.
• Cash application experience; AS400/CMS ERP experience a plus.

Responsibilities

• Own and manage collections activities for an assigned portfolio of customer accounts, driving timely payment.
• Build and maintain positive customer relationships while negotiating payment commitments and resolving delinquency.
• Identify root causes of past-due accounts, analyze trends, and partner with AR leadership to recommend solutions.
• Collaborate with Sales, Customer Service, IT, and Finance to resolve billing issues impacting collections.
• Research and resolve debit and credit memo discrepancies to ensure account accuracy.
• Identify remittance details using Payments Inbox, customer portals, and direct communication with customers.
• Support cash application activities (~25% of the role) ensuring timely and accurate payment applications.
• Operate in a fast-paced, compliance-driven environment with accuracy and attention to detail.
• Take on additional responsibilities and projects as business needs evolve.

Skills

Collections experience

Customer focus

Remote communication

Tools

Excel (Pivot Tables, VLOOKUP)

Word

Outlook

MS Teams

AS400/CMS ERP

Job description

Methode Electronics is seeking an AR Collections Specialist to manage a portfolio of customer accounts, drive timely payments, and resolve billing issues. The role emphasizes building strong relationships remotely and via phone while coordinating with Sales, IT, and Finance to reduce delinquency.

Qualifications include 5+ years in collections, MS Office proficiency, and experience with A/P portals. The position supports cash application and requires accuracy in a fast-paced, compliant