Strategic API Platform Lead

Pacific Asset Management, LLC; Town of Charlotte (NY); On-site; USD 138,000 - 169,000; Full time

Benefits offered by this job

Health, Dental, Vision coverage

Wellbeing reimbursement

Paid time off

Parental leave

401(k) with company match

Job summary

Pacific Life is seeking a Manager, API Management platform in Charlotte, NC. You will lead the API Management team, drive platform strategy, and work with IT and business partners to deliver scalable, secure solutions while aligning with enterprise standards.

The role emphasizes governance, risk management, and continuous improvement within a dynamic insurance technology environment. This is a fulltime onsite opportunity with competitive benefits.

Qualifications

• 8+ years in technology-related Program or Service Delivery management within insurance or financial services.
• 5+ years leading cross-functional teams and managing complex IT projects.
• Experience defining and implementing operational processes.
• Familiarity with Agile Frameworks and concepts.
• Experience with platform-as-a-service (PaaS) models and embedded engineering frameworks.

Responsibilities

• Lead and manage the API Management platform team through daily operations, transformation and migration efforts.
• Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.
• Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform's tech stacks.
• Ensure platform health, performance, and compliance with enterprise standards.
• Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
• Oversee platform governance, user access policies, and integration strategies.
• Contribute to architecture design, technical risk management, and process development.
• Support business continuity planning and risk assessments related to Orchestration systems.

Skills

Program management

Cross-functional leadership

Operations processes

Agile methodologies

Platform as a Service

API management tools

Education

Bachelor's degree in Computer Science or Information Systems

Tools

APIM tools

Job description

Pacific Life is seeking a Manager, API Management platform in Charlotte, NC. You will lead the API Management team, drive platform strategy, and work with IT and business partners to deliver scalable, secure solutions while aligning with enterprise standards.

The role emphasizes governance, risk management, and continuous improvement within a dynamic insurance technology environment. This is a fulltime onsite opportunity with competitive benefits.