API Platform Leader – Transformation & Governance

pacificlife; Charlotte (NC); On-site; USD 130,000 - 169,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Generous paid time off

Parental leave and adoption assistance

401k with company match

Job summary

Pacific Life in Charlotte, NC is seeking a Manager, API Management platform to lead strategic direction and operations of API Management within the Enablement Platforms Portfolio. You will drive platform transformation, governance, and secure scalable solutions across business units.

The role requires 8+ years in technology program management, 5+ years leading teams, and familiarity with Agile and PaaS models. Strong enterprise architecture and risk management experience are valued.

Qualifications

• 8+ years in technology-related Program or Service Delivery management within insurance or financial services.
• 5+ years leading cross-functional teams and managing complex IT projects.
• Experience defining and implementing operational processes.
• Familiarity with Agile Frameworks and concepts.
• Experience with platform-as-a-service (PaaS) models and embedded engineering frameworks.

Responsibilities

• Lead and manage the API Management platform team through daily operations, transformation and migration efforts.
• Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.
• Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform's tech stacks.
• Ensure platform health, performance, and compliance with enterprise standards.
• Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
• Oversee platform governance, user access policies, and integration strategies.
• Contribute to architecture design, technical risk management, and process development.
• Support business continuity planning and risk assessments related to Orchestration systems.

Skills

Program management

Service delivery

Cross-functional leadership

Agile methodologies

PaaS

Enterprise architecture

Process automation

Digital transformation

Education

Bachelor's degree in Computer Science or Information Systems

Tools

API Management tools

Job description

Pacific Life in Charlotte, NC is seeking a Manager, API Management platform to lead strategic direction and operations of API Management within the Enablement Platforms Portfolio. You will drive platform transformation, governance, and secure scalable solutions across business units.

The role requires 8+ years in technology program management, 5+ years leading teams, and familiarity with Agile and PaaS models. Strong enterprise architecture and risk management experience are valued.