Platform Lead - Mulesoft

Pacific Asset Management, LLC; Charlotte (NC); On-site; USD 138,000 - 169,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Parental leave

Adoption assistance

Wellbeing program

Job summary

Pacific Life Insurance Company is seeking a Manager to lead the API Management platform in Charlotte, NC. You will drive strategic direction, governance, and operational maturity while coordinating with IT and business stakeholders to deliver scalable, secure API solutions.

The role requires 8+ years in tech program management within financial services, 5+ years leading teams, and expertise in Agile and PaaS. Competitive compensation and strong benefits are offered in a collaborative environment.

Qualifications

• 8+ years in technology-related program or service delivery management in insurance/financial services.
• 5+ years leading cross-functional IT projects and teams.
• Experience with operational processes, Agile and PaaS models.

Responsibilities

• Lead API Management platform team through daily operations, transformation and migration efforts.
• Act as strategic product owner for API Management platform, defining and executing platform OKRs and roadmap.
• Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform’s tech stacks.
• Ensure platform health, performance, and compliance with enterprise standards.
• Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.

Skills

Program management

Cross-functional leadership

Agile frameworks

PaaS platforms

API management

Education

Bachelor's degree

Tools

APIM tools

Job description

Job Description:Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.We’re actively seeking a Manager, API Management platform working in our Charlotte, NC office. As a Manager, API Management platform within the Pacific Life Technology team, this person will lead the strategic direction and operational management of API Management platforms within the Enablement Platforms Portfolio organization of a leading insurance company. The manager will oversee platform transformation, ensure alignment with enterprise architecture, and drive workload automation and optimization across business units.How you’ll help move us forward: Lead and manage the API Management platform team through daily operations, transformation and migration efforts.Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform’s tech stacks.Ensure platform health, performance, and compliance with enterprise standards.Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.Oversee platform governance, user access policies, and integration strategies.Contribute to architecture design, technical risk management, and process development.Support business continuity planning and risk assessments related to Orchestration systems.The experience you bring:8+ years in technology-related Program or Service Delivery management within insurance or financial services.5+ years leading cross-functional teams and managing complex IT projects.Experience defining and implementing operational processesFamiliarity with Agile Frameworks and conceptsExperience with platform-as-a-service (PaaS) models and embedded engineering frameworksWhat makes you stand out:Bachelor’s degree in Computer Science, Information Systems, or related field.Certifications in API Management tools.Strong understanding of enterprise architecture, process automation, and digital transformationBase Pay Range:The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$138,150.00 - $168,850.00Your Benefits Start Day 1Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependentsGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time OffPaid Parental Leave as well as an Adoption Assistance ProgramCompetitive 401k savings plan with company match and an additional contribution regardless of participationYou Can Be Who You AreWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlifeEEO Statement:Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.