API Platform Manager - Lead Transformation & Ops

Pacific Life

Charlotte (NC)

On-site

USD 138,000 - 169,000

Full time

9 days ago

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Benefits offered by this job

Health benefits

Paid time off

Parental leave

401k with match

Job summary

Pacific Life, based in Charlotte, NC, seeks a Manager of API Management to lead the platform team, drive transformation, and align with enterprise architecture. You will own the platform roadmap, collaborate with IT and business stakeholders, and manage risk and governance across API services.

Ideal candidates bring 8+ years in technology program delivery, 5+ years of leadership, and strong knowledge of Agile and PaaS.

Qualifications

8+ years in technology-related Program or Service Delivery management within insurance or financial services.
5+ years leading cross-functional teams and managing complex IT projects.
Experience defining and implementing operational processes.
Familiarity with Agile Frameworks and concepts.
Experience with platform-as-a-service (PaaS) models and embedded engineering frameworks.

Responsibilities

Lead and manage the API Management platform team through daily operations, transformation and migration efforts.
Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.
Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform's tech stacks.
Ensure platform health, performance, and compliance with enterprise standards.
Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
Oversee platform governance, user access policies, and integration strategies.
Contribute to architecture design, technical risk management, and process development.
Support business continuity planning and risk assessments related to Orchestration systems.