Senior Clinic Operations Leader

Ohio State University Physicians; Columbus (OH); On-site; USD 90,000 - 134,000; Full time

Job summary

Ohio State University Physicians in Columbus seeks a Senior Clinic Manager to lead operations, positively impact patient care, and build a clinical team with the support of senior leaders. You will provide overall administrative direction for clinic(s) and coordinate with physicians, staff, patients, and external entities to execute directives and resolve issues.

You will develop staffing plans, manage payroll, monitor performance, and drive financial and operational benchmarks across the clinic

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2 years of direct managerial or supervision experience, preferably in a clinical setting.
• Strong interpersonal, organizational, communication, leadership and customer service skills.
• Knowledge of medical office operations and patient confidentiality issues.

Responsibilities

• Develops an organizational structure, systems, and staffing plan to meet clinic goals.
• Manages all aspects of clinic operations while controlling labor costs and expenses.
• Maintains knowledge of staff responsibilities.
• Manages assigned staff including hiring, training, supervising, performance management, scheduling, and payroll approvals.
• Initiates coaching and performance improvement plans as needed.
• Ensures staff attend Ambulatory Skills Orientation successfully.
• Analyzes reports and plans improvements in financial results and clinic productivity.
• Oversees registration, scheduling, and provider template functions with Corporate Central Access.

Skills

Leadership

Interpersonal skills

Organizational skills

Customer service

Communication

Team building

Education

Bachelor’s degree

Tools

Word processing

Spreadsheet software

Job description

Ohio State University Physicians in Columbus seeks a Senior Clinic Manager to lead operations, positively impact patient care, and build a clinical team with the support of senior leaders. You will provide overall administrative direction for clinic(s) and coordinate with physicians, staff, patients, and external entities to execute directives and resolve issues.

You will develop staffing plans, manage payroll, monitor performance, and drive financial and operational benchmarks across the clinic