Strategic Ambulatory Capacity & Access Advisor

Saint Luke's Limited; Kansas City (MO); On-site; USD 120,000 - 160,000; Full time

Job summary

Saint Luke’s Health System in Kansas City is seeking a Capacity Management Advisor to lead specialty access initiatives across ambulatory and radiology services. You will partner with administrators, Medical Directors, and IT teams to optimize Ep ic templates, self-scheduling, and scheduling workflows.

The role emphasizes data-driven decision making, governance, and performance improvement, delivering insights to executive leaders and driving capacity utilization while maintaining patient and

Qualifications

• Five years of progressive experience in healthcare operations, ambulatory access, capacity management, or healthcare analytics.
• Experience influencing operational, clinical, or physician leadership and driving cross-functional change.
• Experience leading projects or initiatives that impact patient access, workflow design, or performance outcomes.
• Strong analytical skills with experience using data to identify trends, performance gaps, and improvement opportunities.
• Epic Cadence proficiency or advanced experience; obtain proficiency within 6 months of hire.

Responsibilities

• Design and optimize provider templates, auto-search functionality and scheduling workflows in Epic.
• Align templates with specialty access expectations and drive capacity improvements.
• Evaluate self-scheduling capabilities and expand Epic scheduling features.
• Develop governance and decision frameworks balancing patient convenience with safety.
• Present data-driven insights to executive leaders to support decision-making.
• Continuously monitor scheduling pathway performance and refine decision trees.

Skills

Data analysis

Stakeholder engagement

Healthcare operations

Project leadership

Education

Bachelor's degree

Master’s degree preferred

Tools

Epic Cadence

Job description

Saint Luke’s Health System in Kansas City is seeking a Capacity Management Advisor to lead specialty access initiatives across ambulatory and radiology services. You will partner with administrators, Medical Directors, and IT teams to optimize Ep ic templates, self-scheduling, and scheduling workflows.

The role emphasizes data-driven decision making, governance, and performance improvement, delivering insights to executive leaders and driving capacity utilization while maintaining patient and