Strategic AI Deployment Engineer

ept.ai; San Mateo (CA); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A pioneering technology firm in California is seeking an experienced Customer Success Manager to engage with enterprise customers and ensure effective adoption of their AI solutions. You will be responsible for delivering integration, handling technical escalations, and building strong partnerships with stakeholders to achieve measurable business impact. A Bachelor's or Master's degree in Computer Science and 5+ years of software engineering experience are required. This role involves significant customer interaction and travel.

Qualifications

• 5+ years of hands-on software engineering in enterprise environments.
• Experience with deploying or integrating enterprise-scale AI platforms.
• Strong ability to translate business problems into technical solutions.

Responsibilities

• Engage with enterprise customers to understand goals and technical landscape.
• Write and deploy production-grade code and integrations.
• Serve as a trusted technical advisor handling escalations and change management.

Skills

Software engineering

Customer engagement

Technical documentation

Problem-solving

Communication

Education

Bachelor’s or Master’s degree in Computer Science

Tools

Python

Java

C#

Job description

A pioneering technology firm in California is seeking an experienced Customer Success Manager to engage with enterprise customers and ensure effective adoption of their AI solutions. You will be responsible for delivering integration, handling technical escalations, and building strong partnerships with stakeholders to achieve measurable business impact. A Bachelor's or Master's degree in Computer Science and 5+ years of software engineering experience are required. This role involves significant customer interaction and travel.