AI Deployment Strategist — Drive Adoption & Growth

Serval; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Impact in shaping product success

Rapid growth opportunities

Innovative culture

Job summary

A leading AI platform provider in California seeks a Deployment Strategist to oversee the entire customer journey, from implementation to expansion. In this role, you will design tailored solutions for clients, troubleshoot technical issues, and ensure smooth adoption of the platform. Candidates should have a degree in Computer Science and 2+ years in an engineering capacity involving customer interactions. The company values innovation and offer opportunities for rapid growth in a collaborative environment.

Qualifications

• 2+ years of experience in an engineering role with customer interaction.
• Experience in coding and debugging production issues.
• Understanding of IAM and RESTful API concepts.

Responsibilities

• Own customer onboarding and design implementations.
• Conduct training sessions for customer self-sufficiency.
• Act as primary technical resource post-sale.

Skills

Customer onboarding

Technical troubleshooting

Code debugging

API understanding

High-quality user experiences

Communication with stakeholders

Education

Degree in Computer Science or related field

Tools

SQL

Browser development tools

Job description

A leading AI platform provider in California seeks a Deployment Strategist to oversee the entire customer journey, from implementation to expansion. In this role, you will design tailored solutions for clients, troubleshoot technical issues, and ensure smooth adoption of the platform. Candidates should have a degree in Computer Science and 2+ years in an engineering capacity involving customer interactions. The company values innovation and offer opportunities for rapid growth in a collaborative environment.