Strategic Administrative Services Lead

Commonwealth Senior Living; Charlottesville (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Disability insurance

401(k) retirement savings plan

Paid time off

Employee Assistance Program

Voluntary benefits

Job summary

Commonwealth Senior Living seeks a Director of Administrative Services to serve as a trusted partner to the Senior Leadership Team. You will oversee administrative operations, executive support, and strategic initiatives to enhance organizational effectiveness.

The role requires discretion, strong business acumen, and the ability to manage multiple priorities in a fast-paced environment. Full-time with a comprehensive benefits package and opportunities to lead cross‑functional projects are

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 10+ years of progressively responsible experience supporting senior executives, executive teams, or complex business operations.
• Demonstrated success in executive support, project management, administration, or business operations.
• Exceptional organizational, planning, prioritization, and follow‑through skills.
• Strong analytical, problem‑solving, and decision‑making abilities.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently, manage confidential information, and exercise sound judgment.

Responsibilities

• Provide high-level administrative and strategic support to the Senior Leadership Team.
• Coordinate communications, meetings, follow-up actions, and executive priorities.
• Prepare and manage presentations, correspondence, reports, agendas, and executive materials.
• Ensure leadership is well prepared for meetings, events, and strategic initiatives.
• Maintain strict confidentiality regarding organizational, financial, employee, investor, and personal matters.
• Lead and coordinate special projects and strategic initiatives on behalf of executive leadership.
• Develop project plans, timelines, deliverables, and accountability structures.
• Monitor progress, communicate risks and issues, and ensure successful completion of projects.
• Collaborate with internal and external stakeholders to achieve desired business outcomes.
• Collect, organize, analyze, and present information that supports executive decision‑making.
• Develop and maintain reports, dashboards, presentations, and executive summaries.
• Identify trends, opportunities, risks, and areas requiring leadership attention.
• Ensure the accuracy, security, organization, and retention of sensitive information and records.
• Evaluate and improve administrative processes, systems, and workflows.
• Implement best practices that increase efficiency, consistency, and service quality.
• Promote effective communication and coordination across the organization.
• Leverage technology and process improvements to support organizational growth.
• Plan and oversee executive meetings, leadership events, conferences, and company functions.
• Coordinate logistics, agendas, travel, facilities, vendors, and related communications.
• Manage follow‑up activities and ensure commitments and action items are completed.
• Support budget adherence and cost‑effective execution of events and travel.
• Support office expansion, moves, and administrative infrastructure needs.
• Manage relationships with vendors, contractors, service providers, and suppliers.
• Negotiate pricing, contracts, and service agreements when appropriate.
• Monitor vendor performance and administrative expenditures to ensure quality, value, and budget compliance.
• Lead, develop, and oversee administrative staff and related support functions.
• Establish priorities, delegate responsibilities, and monitor performance.
• Foster a culture of accountability, professionalism, responsiveness, and teamwork.
• Serve as a resource to leadership and administrative personnel throughout the organization.
• Represent the organization in a professional, courteous, and service‑oriented manner.
• Support executive communications, stakeholder engagement, and company events.
• Model and promote the company's values, culture, and standards of professionalism.
• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It’s Our Responsibility
• We Take Ownership and Add Value
• We are Respectful
• Ensures all personnel exemplify the core values of the company at all times.
• Encourage collaboration, accountability, ownership, and continuous improvement.

Skills

Executive support

Project management

Communication

Analytical thinking

Problem solving

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Commonwealth Senior Living seeks a Director of Administrative Services to serve as a trusted partner to the Senior Leadership Team. You will oversee administrative operations, executive support, and strategic initiatives to enhance organizational effectiveness.

The role requires discretion, strong business acumen, and the ability to manage multiple priorities in a fast-paced environment. Full-time with a comprehensive benefits package and opportunities to lead cross‑functional projects are