Strategic Administrative Operations Manager — Remote

SullivanCotter, Inc.; Kentucky; Remote; USD 101,000 - 168,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) and profit-sharing

Paid time off (PTO)

Company-paid holidays

Parental leave

Professional development sponsorship

Life and AD&D insurance

Job summary

SullivanCotter, Inc. is seeking a Manager of Administrative Operations & Support Services to lead a centralized COE delivering executive support, document production, research services, marketing support, and contracting administration.

This true player/coach role blends strategic vision with hands-on execution. You will manage a multi-disciplinary team, establish SLAs, coach staff, and partner with HR, finance, and legal to optimize workflows across the contracting lifecycle and enterprise-wide

Qualifications

• Bachelor's degree in Business Administration or related field; equivalent experience considered.
• 7+ years in administrative services, operations, contracting or client services.
• 5+ years of direct team management in a professional services/COE environment.
• Proven player/coach with hands-on involvement and delegation.
• Strong proficiency with MS 365, contracting platforms, and ERP/spend tools.

Responsibilities

• Lead a centralized administrative operations COE and drive growth.
• Establish SLAs, standards, and performance metrics.
• Coach and develop team; conduct regular performance reviews.
• Oversee senior leader calendars, contracting, and travel.
• Collaborate with HR, finance, and legal on operations improvements.

Skills

Team management

Project management

Communication

Data-driven productivity

Analytical thinking

Education

Bachelor's degree in Business Administration

Tools

Microsoft 365

Contracting platforms

ERP systems

Job description

SullivanCotter, Inc. is seeking a Manager of Administrative Operations & Support Services to lead a centralized COE delivering executive support, document production, research services, marketing support, and contracting administration.

This true player/coach role blends strategic vision with hands-on execution. You will manage a multi-disciplinary team, establish SLAs, coach staff, and partner with HR, finance, and legal to optimize workflows across the contracting lifecycle and enterprise-wide