Strategic Accounts Specialist

Moove NA Distribution Holdings, Inc; Superior (WI); On-site; USD 60,000 - 75,000; Full time

Job summary

Moove NA Distribution Holdings, Inc, is seeking an Account Specialist in Superior, Wisconsin, responsible for engaging with customers to identify their concerns and provide tailored solutions. The role requires effective communication, problem-solving skills, and a proactive approach to strengthen customer relationships.

The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience. Key responsibilities include managing customer relationships, addressing escalations, and collaborating with internal teams to optimize service and support.

Qualifications

• 3-5 years related experience in customer service or account management.
• Ability to read and analyze business documents and correspondence.
• Strong math skills for analyzing figures and calculations.

Responsibilities

• Engage proactively with customers to build long-term relationships.
• Analyze customer needs and offer tailored solutions.
• Handle escalations and provide solutions for customer concerns.

Skills

Customer Service

Interpersonal Skills

Problem-Solving

Effective Communication

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Moove NA Distribution Holdings, Inc, is seeking an Account Specialist in Superior, Wisconsin, responsible for engaging with customers to identify their concerns and provide tailored solutions. The role requires effective communication, problem-solving skills, and a proactive approach to strengthen customer relationships.

The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience. Key responsibilities include managing customer relationships, addressing escalations, and collaborating with internal teams to optimize service and support.