Strategic Accounts Sales Support Specialist

Cengage Group

Sioux Falls (SD)

Remote

USD 42,000 - 54,000

Full time

11 days ago

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Job summary

Cengage Group is seeking a Sales Consultant to support the strategic accounts team with administrative activities including content mapping, system updates, order processing, billing reviews, and contract alignment. This role coordinates with regional directors and account directors to ensure coverage and success across territories.

Ideal candidates will have a BA/BS and at least two years in sales or customer-facing roles, with experience in Salesforce and digital sales tools.

Qualifications

BA or BS degree strongly preferred.
At least two years of successful sales (or customer interaction) experience.
Experience with digital sales products/applications and contact management systems such as Salesforce.

Responsibilities

Plan and support selling strategies with sales leadership and other sales personnel.
Provide day-to-day administrative support enabling sales teams to focus on customer engagement and revenue.
Update Salesforce and manage opportunity, account, contact, and activity data.
Pull and organize CRM and Sales Operations reports to support opportunity analysis, territory planning, forecasting, and follow-up.
Assist with contract alignment, order processing and billing questions or reviews.
Coordinate with cross-functional partners and support content mapping and sales initiatives.
Provide status updates and reporting to sales leadership across time zones.
Participate in account planning and handoffs to ensure smooth open-territory activity.