Strategic Accounts Sales Support Specialist

Cengage Group; Charleston (WV); Remote; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Cengage Group is seeking a Sales Consultant to support the sales process with essential administrative duties, CRM updates, and contract alignment. You will work with Strategic Accounts and Regional Directors to enhance selling strategies and customer engagement across multiple territories.

The role emphasizes coordination with cross-functional teams, data reporting, and accurate order processing to drive revenue and ensure smooth customer interactions.

Qualifikationen

• BA or BS degree strongly preferred.
• Experience in sales support or customer interactions.
• Familiarity with Salesforce or similar CRM systems.
• Strong ability to organize and manage multiple tasks.

Aufgaben

• Plan, organize, and support selling strategies with sales leadership.
• Provide day-to-day administrative support enabling revenue-generating activity.
• Update Salesforce with opportunities, accounts, contacts, activities, and territory data.
• Pull and organize CRM and Sales Ops reports for opportunity analysis and forecasting.
• Assist with contract alignment, order processing, and billing reviews.

Kenntnisse

Strong communication

Presentation skills

Customer focus

Team collaboration

Tech-savvy

Time management

PC and office apps

Ausbildung

BA/BS degree

Tools

Salesforce

Jobbeschreibung

Cengage Group is seeking a Sales Consultant to support the sales process with essential administrative duties, CRM updates, and contract alignment. You will work with Strategic Accounts and Regional Directors to enhance selling strategies and customer engagement across multiple territories.

The role emphasizes coordination with cross-functional teams, data reporting, and accurate order processing to drive revenue and ensure smooth customer interactions.