Strategic Accounts Leader — P&L, Exec Engagement

Minicircle; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health, dental and vision coverage on

401K match

Paid caregiver leave

Job summary

Divisions Maintenance Group (DMG) in Cincinnati, OH is seeking a Team Leader to own a designated customer account with full P&L responsibility and strategic direction. You will manage Associate Team Leaders and Account Executives, drive revenue growth, margin health, and customer satisfaction, while engaging executives and shaping account strategies.

You will lead cross-functional teams, monitor performance, and uphold policy with integrity and 24/7 customer focus.

Qualifications

• Bachelor’s degree required; advanced degree or equivalent experience preferred.
• 7+ years of experience in direct customer account management, sales leadership, or territory management roles.
• Proven success owning a large customer account with full responsibility for revenue, margin, retention, and customer satisfaction.
• Demonstrated P&L ownership, forecasting accuracy, pricing strategy expertise, and margin management capability.
• Experience leading Account Executives and/or people leaders, with demonstrated strength in performance management, coaching, and succession development.
• Strong executive presence with experience of engaging with C-level and senior stakeholders.

Responsibilities

• Own overall account performance with full P&L responsibility for revenue growth, margin health, retention, and value creation.
• Develop and approve annual and multi-quarter strategic account plans.
• Establish pricing philosophy, contract strategy, and risk parameters; approve non-standard pricing and major commitments.
• Maintain deep understanding of the customer’s business and regulatory considerations to inform strategy.
• Ensure forecasting accuracy and renewal strategy across the account.
• Build executive-level relationships across key stakeholders and lead QBRs and high-level negotiations.
• Lead and hold teams accountable for execution against plans and KPIs.
• Drive CRM usage, forecasting rigor, and talent development initiatives.

Skills

P&L ownership

Sales leadership

Executive presence

Forecasting

Analytical skills

Education

Bachelor's degree

Advanced degree preferred

Tools

Salesforce

Microsoft Office

Job description

Divisions Maintenance Group (DMG) in Cincinnati, OH is seeking a Team Leader to own a designated customer account with full P&L responsibility and strategic direction. You will manage Associate Team Leaders and Account Executives, drive revenue growth, margin health, and customer satisfaction, while engaging executives and shaping account strategies.

You will lead cross-functional teams, monitor performance, and uphold policy with integrity and 24/7 customer focus.